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Featured Speakers :

 Tony Breen
Tony Breen
Senior Director - Business Shared Services
 Ehsan Shammasi
Ehsan Shammasi
Head of HR Shared Services
Al Tayer Group
 Gary Thompson
Gary Thompson
Interim Programme Director - Enablement and Banking Shared Services
National Bank of Abu Dhabi
 Devidu Anand Venkateswaran
Devidu Anand Venkateswaran
Head of Information Systems & Process Excellence
Commercial Bank of Kuwait

Welcome to Shared Services and Outsourcing Week Middle East, brought to you by SSON, the world’s largest network of shared services and outsourcing professionals

This conference will bring together the Middle East’s top practitioners in shared services and outsourcing to give you the opportunity to hear their inspirational success stories, learn from their shared services and outsourcing journeys, which you can then apply to your own business.

Whether you are currently planning and launching your SSO, or you have a mature operation and are looking to continuously improve, or even have not yet started on your SSO journey, the Shared Services and Outsourcing Week guarantees presentations and discussions covering almost every element of how to reach your shared services goals.

Why attend?

    • Enhance the success level of planning and launching shared services operations by learning from expert practitioners who have already launched their own
    • Identify how shared services and outsourcing operations substantially reduce costs and increase back-office efficiency
    • Evaluate and enhance your own business’ SSC by benchmarking your operations against others
    • Learn how to devise a change management plan that ensures you keep your stakeholders and sponsors on board throughout the transition
    • Assess methods to maximise the productivity and service delivery of your SSC by applying the latest technological innovations and strategic thought
    • Discover methods to increase the value of an SSC, ensuring that it continues to benefit your business on top of cost-reduction and efficiency
    • Network extensively with the Middle East’s shared services and outsourcing community in order to establish new relationships and develop existing ones

Who should attend?

Anybody whose professional responsibility is to reduce costs, increase efficiency and maximise productivity, whilst maintaining exceptional customer services with regards to Finance, HR, IT will find enormous benefit in attending this conference. The typical job titles are:

  • Chief Operating Officer
  • Chief Financial Officer
  • Head of Shared Services
  • Head of HR/IT/Finance/Procurement
  • Head of Strategy
  • Director of Business ProcessOutsourcing
  • Head of Payroll/Accounts
  • IT/HR/Finance Manager
  • Finance Director
  • Head of CustomerServices
  • Head of ProcessExcellence
  • Business Development Manager
  • Head of Organisational Development/Delivery

Sponsors & Exhibitors
Solution Provider
Newgen Software Technologies
Media Partners
Media Partners
Media Partners
Professional Outsourcing Magazine
Media Partners
Outsourcing Magazine
Media Partners
Capital Business Magazine
Media Partners
Financial IT
Media Partners
Global Banking & Finance Review
Media Partners


SSON members save an EXTRA 10% on advertised prices! Not yet a member? Find out more about SSON membership packages.

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